Privacy Policy

We collect personal data only to the extent necessary to provide the Service, in the following categories:

• Account and registration data: email address, name, phone number, profile picture, gender, and any date, time and place of birth you choose to provide (used for astrology services).
• Data obtained via LINE Login: when you choose "Log in with LINE", we obtain from LINE — within the scope you authorise — your LINE user identifier, display name, profile picture and email address. This data is used to create or identify your member account.
• Service usage data: the questions you enter in the astro dice feature, roll results and reading records, along with orders, bookings and consultation records.
• Technical and login data: your IP address, browser and device information, login times, and the login credential (token) stored in your browser to keep you signed in.

Members can save birth data for themselves and for others such as family, partners and friends (name, birth date and time, birthplace, gender, notes) in "My Chart List".

This data is used only for chart calculation and astrology consultations, for no other purpose, and is never provided to third parties. Please obtain the other person's consent before saving their data.

You can delete any entry from the member center at any time; when you do, we erase the birth data in that entry.

• To create, identify and manage your member account and provide login (including LINE login and account linking).
• To provide core features such as astro dice readings, chart analysis, bookings and orders.
• To send verification codes, password reset emails, service notifications and important announcements.
• To provide customer service and handle your enquiries and feedback.
• To maintain system security, prevent abuse, and carry out processing required by law.
• To analyse and improve the quality and experience of the Service on a de-identified basis.
• To interact with people on social media (social interaction replies): we use the official Meta API to find public posts related to astrology, tarot and similar topics; replies are drafted by our system and individually reviewed by our astrologer before being posted as @astrofish38. We also reply to posts that mention our account, and to Instagram comments and direct messages (see section 10).

We do not use your email address or personal data for purposes beyond those above, and we do not sell or rent it to third parties without your consent.

To deliver the full Service we use the following third parties, sharing only the minimum data needed:

• LINE Login: used for third-party sign-in and identity verification. When you sign in with LINE, LINE processes your data under its own privacy policy; the Service receives only the profile and email address you authorise.
• Brevo (email delivery): used to send verification codes, password resets and service notifications, which involves processing your email address.
• Meta (Threads, Instagram): we use the official APIs provided by Meta, under the authorization of our official account @astrofish38, to obtain the data needed for social interactions. Meta’s handling of data is governed by Meta’s own privacy policy.

To keep you signed in and the Service working normally, we store necessary information such as login credentials in your browser using cookies or local storage. You can clear this data in your browser settings, but you may then need to log in again or find some features stop working.

We retain your personal data while your account remains active so we can continue providing the Service. If you delete your account or request deletion, and no legal requirement obliges us to keep it, we will delete or anonymise your personal data within a reasonable period.

Social media data about non-members has fixed retention periods and is deleted automatically when they end: comments on our account and Instagram direct messages are kept for at most 1 year; candidate posts found by search but not replied to are kept for at most 7 days; our reply records are kept for 90 days.

We apply reasonable technical and organisational measures to protect your personal data, including encryption in transit, hashed password storage and access controls, to prevent unauthorised access, alteration or disclosure. No internet transmission can be guaranteed absolutely secure, so we continue to strengthen our safeguards to reduce risk.

In relation to the personal data we hold, you may:

• request access to and review your personal data;
• request correction or completion of inaccurate data (some fields can be edited yourself in My Account);
• request deletion of your account and personal data;
• withdraw consent previously given for the collection, processing or use of personal data, including unlinking your LINE account.

You can make a request using the contact details below, and we will complete it within 30 days of receiving it. For social media (Threads, Instagram) data, see our Data Deletion Instructions.

The Service is not primarily aimed at minors. If you are a minor, please use the Service and provide personal data only with the consent and supervision of a parent or legal guardian.

We may revise this policy in response to changes in law or in the Service. Revisions will be published on this page with an updated "last updated" date. If changes are material we will notify you by appropriate means. We recommend reviewing this page periodically.

To interact with people on social media, we process the following data through the official APIs provided by Meta, under the authorization of our official account (Threads / Instagram: @astrofish38):

• Our own account’s posts, comments, messages and performance data.
• Public Threads posts that contain certain keywords, or public posts that mention @astrofish38: the post text, post link, time posted and the author’s public username.
• Comments on our account’s Instagram posts, and direct messages sent to our account.

We do not access content from private accounts, and we do not obtain your password, email address or other non-public data. We do not sell or rent this data, and we do not use it to build profiles or target advertising. See section 5 for retention periods.

If you do not want @astrofish38 to reply to your posts, or want us to delete data we hold about you, see our Data Deletion Instructions. We will complete the deletion within 30 days of receiving your request and add you to our do-not-reply list.

If you have questions about this policy, or wish to exercise the rights above, please contact us:

• Operator: 觀星科技有限公司 (Guanxing Technology Co., Ltd.)
• Email: elsa@astrofish.tw
• Official LINE account: contact us here